Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, username, and password when you create an account.
• Profile Information: Profile picture, bio, and other optional information you choose to provide.
• Content: Any content you upload, post, or share on the Platform.
• Payment Information: Billing address and payment details when you make purchases (payment card details are processed by our third-party payment processors and are not stored by us).
• Communications: Information you provide when you contact us for support or feedback.

1.2 Information Collected Automatically

• Usage Data: Information about how you use the Platform, including pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Log Data: IP address, access times, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your experience and collect usage data.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

3. How We Share Your Information

3.1 With Your Consent

We may share your information when you give us explicit consent to do so.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 Business Transfers

If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you use our Platform
• Measure the effectiveness of our services

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication measures
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: You may request access to your personal information and receive a copy in a portable format.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving promotional communications from us.

To exercise these rights, please contact us at privacy@shodashlabs.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

By using the Platform, you consent to the transfer of your information to the United States and other countries where we operate.

9. Children's Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Third-Party Links and Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@shodashlabs.com